Terms & Conditions
All content on this site, including, but not limited to: informational content, graphic images, and program code such as html and javascript are the copyright 2021 Natural Earth | naturalearth.ie and may not be reproduced in any manner without the express written consent of Natural Earth | naturalearth.ie.
All prices listed are accurate to the best of our ability. In the rare case that an item is listed incorrectly, Natural Earth | naturalearth.ie reserves the right to refuse the sale and may offer the items again at with the correct information.
Natural Earth | naturalearth.ie does not guarantee the availability of any items listed on Natural Earth | naturalearth.ie. If the item selected for purchase is not available, Natural Earth | naturalearth.ie will make every effort to contact the customer to notify them of the cancellation.
Please note that upon placing an order, a receipt is automatically mailed confirming the purchase intent. This receipt does not constitute a contract, and orders may be cancelled at any time due to insufficient stock, inability to authorize a credit card, suspicion of fraudulent intent, discovery of an incorrect item price, or any other reason, as we see fit. Please further note that Natural Earth | naturalearth.ie shall have the right to refuse or cancel any such order whether or not your credit card has been charged. If your credit card has already been charged and your order is canceled, Natural Earth | naturalearth.ie shall issue a credit to your credit card account in the amount of the purchase.
Our items is sold in their original packaging from our suppliers and we will take the upmost care to make sure your goods arrive in top condition, however we can not be held liable for any third party accidental damages.
If an item purchased from Natural Earth | naturalearth.ie incurs damage, please CONTACT US as soon as possible to arrange a return to the store .
RETURNS:
Web returns are eligible for refund, exchange or store credit.
At Natural Earth | naturalearth.ie we’ll gladly accept the return of items within 10 days of order delivery. The goods must be free from usage, odor or any condition that would prevent them from being sold as new. Returned items must be accompanied with a copy of the receipt. Special orders are final sale and are not eligible for return.
Customers will assume responsibility for return shipping charges. Natural Earth | naturalearth.ie will not assume responsibility for reimbursement or compensation of return packages lost in transit without proof of delivery to the Natural Earth | naturalearth.ie returns office.
If all conditions are met, the original form of payment will be credited; if not, all items will be shipped back to the customer with an explanation. Customer incurs all shipping costs for all returned items.
RETURN ITEMS TO:
CONTACT US for your closest return point.
FORMS OF PAYMENT:
We accept all major Credit & Debit cards like Visa / Mastercard & American express. All payments are processed via our Payment partner STRIPE. You are also welcome to pay with your Paypal account.
SALES VAT:
Sales VAT is included in our products.
BUYING GIFT BOXES:
Please follow the steps on the FORM to send Gift Boxes. Please include as much information as you can. If you have an extra special request, we love to assist CONTACT US
CHANGES:
If you need to change your order please CONTACT US as soon as possible. We are happy to make any changes before your order has been shipped.
SHIPPING:
We ship domestically using several Courier options. We offer a Flat Rate of €6.00 on all our shipping in the ROI and NI. When your order exceeds €30.00 Total, shipping is FREE.
For International orders, please CONTACT US for the latest pricing.
TRACKING NUMBERS:
Once your item has been shipped you will receive an email containing the tracking number for your shipment. Natural Earth | naturalearth.ie only ships packages Monday through Friday. Please allow for Weekends and Public Holidays.